Support Center

Common Questions.

Everything you need to know about our institutional banking, security protocols, and wealth management services.

Category 01

Accounts & Onboarding

How do I open a new savings account?

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Opening a savings account is easy and can be done entirely online. Log in to your Imperion Capital & Wealth Bank portal, click on 'Add Account', and select your preferred savings tier. Most accounts are approved instantly after a quick identity verification.

What is the minimum balance for a checking account?

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Our Basic Checking has a 0 minimum balance requirement and no monthly maintenance fees. High-yield accounts may require a minimum daily balance of 2,500 to maintain fee-free status.

Category 02

Transfers & Settlements

Are there any fees for international transfers?

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Standard international transfers have a flat fee of 15. However, if you have a Premium or Wealth account, all international wire transfers are completely free of charge with mid-market exchange rates.

Category 03

Security & Protection

How can I reset my online banking password?

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Simply click the 'Forgot Password' link on the login screen. You'll need to verify your identity via email or SMS before creating a new secure password. For security, passwords must be at least 12 characters long.

24/7 Global Hotline

Need immediate
assistance?

Our specialists are ready to handle everything from account verifications to emergency card freezes.